

We proudly accept the following Insurances:
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IEHP (Inland Empire Health Plan)
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Desert Oasis / Regal Healthcare
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Cigna
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Aetna
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Oxford
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United HealthCare
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Oscar Health
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Anthem BlueCross of California
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Superbills: We are happy to provide a superbill for reimbursement for out-of-network insurance plans. Please check with your insurance provider to determine if they will reimburse you for out-of-network services.
What steps do I need to take to use my insurance:
IEHP: Contact IEHP Behavioral Health (800) 440-4347 and ask for a referral for Hope & Healing Counseling Services. Once a referral is sent to our office please give our office a call at (760) 620-5554 or we will call you within 24 hours of receiving your referral.
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Desert Oasis Healthcare : Contact DOHC Behavioral Health at (844) 374-3571 to inquire if you are eligible to receive a referral for our office. Once we receive the referral our office will give you a call within 24 hours.
All other insurances: Please give our office a call.
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Superbill: If you want to use your PPO plan we will be out of network. You will need to contact your insurance company and ask how much you will be reimbursed for services.


Rates
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Individuall Therapy: $150.00
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Couples Therapy: $180.00
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Family Therapy: $180.00
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We accept check and all major credit cards. We do not accept cash and do not carry any cash on premises
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Steps to starting therapy at our office
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Give your insurance a call. IEHP & Desert Oasis / Regal Health Care ONLY. All other insunraces / private pay please give our office a call.
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Once you receive an authorization, give our office a call. Please allow 24 hours for your referral to be sent to our office. We will not be able to move forward without receiving it.
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You will speak with one of our intake specialists. The intake should take no longer than 10 minutes. The intake specialist will gather the necessary information needed to fit you or your child with the appropriate therapist.​
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The intake specialist will send you all forms electronically for you to review and sign prior to booking your first appointment. The sooner forms are received, the sooner we can schedule the appointment. ​
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Once you sign all forms, our intake specialist will contact you within 24 hours to schedule your appointment.

Cancellation
Consistency and commitment are essential in order to reach your treatment goals. If you need to cancel and or reschedule your appointment you must do so 24 hours prior to your appointment. If we do not answer your phone call, please leave a message to cancel (760) 620-5554. If you late cancel or no show and you do not contact our office or therapsit within 24 hours of your appointmet, you will be removed from your therapist scheuduel. OR failure to attend at least 75% (six sessions) of your sessions in a two-month period, unless other arrangements have been made in advance, for legal and ethical reasons, your therapist may consider the professional relationship to be discontinued. Therefore, the therapeutic agreement will be terminated. Prior to termination your therapist will give you a warning regarding your attendance.

Good Faith Estimate
This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created, and does not include any unknown or unexpected costs that may arise during treatment.
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Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider facility for a Good Faith Estimate before you schedule a service.
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Risk & Benefits of Treatment
Psychotherapy is a process in which we discuss a myriad of issues, events, experiences, and memories for the purpose of creating positive change so clients can experience life more fully. It provides an opportunity to better, and more deeply understand oneself, as well as, any problems or difficulties clients may be experiencing. Psychotherapy is a joint effort between the client(s) and the therapist. Progress and success may vary depending upon the particular problems or issues being addressed, as well as many other factors. Participating in therapy may result in a number of benefits, including, but not limited to, reduced stress and anxiety, increased ability to relate to others, a decrease in negative thoughts and self-sabotaging behaviors, improved interpersonal relationships, increased comfort in school, social, work, and family settings, increased capacity for intimacy, and increased self-confidence. Such benefits may also require substantial effort on the part of the client(s), including active participation in the therapeutic process, honesty, and a willingness to change feelings, thoughts, and behaviors. There is no guarantee that therapy will yield any or all of the benefits listed above. Participating in therapy may also involve some discomfort, including remembering and discussing unpleasant events, feelings, and experiences. The process may evoke strong feelings of sadness, anger, fear, etc. There may be times in which clients’ perceptions and assumptions are challenged, and different perspectives offered. The issues presented by clients may result in unintended outcomes, including changes in personal relationships. Clients should be aware that any decision on the status of his/her personal relationships is their responsibility. During the therapeutic process, many clients find that they feel worse before they feel better. This is generally a normal course of events. Personal growth and change may be easy and swift at times, but may also be slow and frustrating. You may address any concerns you have regarding progress during your session. If you are the parent/representative of a client, there are limits to what will and will not be discussed in the course of treatment. These expectations will be clarified with your before treatment begins.